A Step-by-Step Information to the MEDDIC Gross sales Qualification Course of

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In case your gross sales group is struggling to talk to the fitting prospects or shut offers, you must strive the MEDDIC gross sales qualification course of.

MEDDIC Sales Qualification Process

The MEDDIC framework explores the totally different components that go into making a purchase order. By specializing in the shopping for expertise for purchasers, reps can higher perceive prospects’ wants. You may then qualify consumers, so that you’re specializing in those that are an excellent match.

By understanding each element of a purchase order course of, MEDDIC helps organizations forecast gross sales with extra accuracy and effectively shut extra offers. Beneath, we’ll unpack the nuances of remodeling your online business with MEDDIC.

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What’s MEDDIC?

The MEDDIC gross sales qualification course of is a framework used to qualify prospects and potential consumers. It stands for:

  • Metrics.
  • Financial purchaser.
  • Choice standards.
  • Choice course of.
  • Determine ache.
  • Champion.

When utilizing MEDDIC, you’ll ask questions associated to every of the classes above. On the finish of the method, you’ll know extra about every buyer and know who’s a terrific match for your online business.

MEDDIC was pioneered within the Nineties by Jack Napoli. At know-how firm PTC, Napoli and his co-founder used MEDDIC to triple gross sales from $300 million to $1 billion in simply 4 years.

What is meddic? Metrics, economic buyer, decision criteria, decision process, identify pain, champion

Take it from Brian Halligan, who labored at PTC earlier than founding HubSpot: “From $0 to $100 million, PTC was profitable as a result of we bought a greater widget. From $100 million to $1 billion, nonetheless, we bought a shift in know-how. MEDDIC grew to become necessary as a result of it is not simply any outdated buy — it is a transformation of the enterprise.”

MEDDIC can flip groups into gross sales powerhouses. Step one? Diving deep into every a part of the MEDDIC acronym. Let’s get began.

Contained in the MEDDIC Gross sales Qualification Course of

questions to ask during the meddic process


The MEDDIC course of begins with buyer motivations. So, why does your buyer wish to purchase your product?

As an alternative of specializing in obscure advantages, you’ll must dive into metrics. The objectives consumers wish to obtain ought to be measurable.

For instance, a purchaser’s objectives might embody attaining a fourfold improve in output, lowering the time it takes to carry merchandise to market by half, or a 20% discount in manufacturing prices.

When you study which KPIs are most necessary to your consumer, you possibly can present how your resolution will yield outcomes.

Financial Purchaser

Who’s accountable for monetary selections? When pursuing a lead, a gross sales rep should determine who’s accountable for making and authorizing monetary selections. This particular person is often known as the financial purchaser.

It’s doubtless your financial purchaser will probably be additional up the company meals chain than your present level of contact. The financial purchaser is the one one who could make or break a transaction. You should know what motivates this particular person and who to enchantment to them.

Attempt to have a one-on-one dialog with the financial purchaser to get a way of their objectives, KPIs, and standards for making a purchase order.

There could also be occasions when verbal communication is unimaginable. In these conditions, acquiring this details about the financial purchaser out of your contact is necessary. Even when the customer will not be personally impacted, you need to use this information to shut the deal.

Choice Standards

What standards affect your prospect’s decision-making? Keep in mind, you’re not the one firm vying to your prospect’s enterprise. Discover out what components affect their decision-making. You may then craft a extra persuasive pitch that will help you beat the competitors.

Some widespread decision-making standards embody:

  • Ease of implementation.
  • Compatibility with present methods.
  • Price.
  • Return on funding (ROI).

If you happen to’re undecided what goes into decision-making, test in along with your prospect. They might have tips to ship your means. They will additionally summarize the method in an electronic mail. This makes it simpler to fulfill their necessities and make the sale.

Choice Course of

What steps are part of the decision-making course of?

Choice standards define the necessities you’ll want to fulfill to shut the deal. In the meantime, the choice course of outlines the steps used to succeed in a purchase order level and implement that alternative.

The choice maker, the timeframe, and any formal approval procedures make up the choice course of.

Not each firm has the identical decision-making course of. Some firms have extra hurdles than others. If you happen to don’t perceive the inner course of, you might lose a sale attributable to inaction. Conversely, if the precise steps to take, you possibly can expedite the method.

Determine Ache

Prospects are coming to you for an answer, which suggests they should have a ache level. It’s your job to grasp what’s inflicting them complications and decide in case your product can alleviate the ache. Begin with the next questions:

  • What occurs in case your buyer can’t remedy the issue?
  • How can your product enhance their scenario?

Figuring out the precise downside your buyer faces aids in each qualification and making your pitch. In case your resolution aligns completely along with your wants, you’re already on observe for a profitable relationship. You may then assist your buyer envision a world the place your resolution has been applied and eased their ache.

The important thing right here is specificity. Let’s say a lagging manufacturing course of loses your prospect $300,000 each month. In case your resolution can shut the hole, you may make a much more focused and persuasive case.


Who’s your champion? Uncover an inside supporter or a champion who will advocate in your behalf. Your champion ought to acknowledge the worth of your resolution and be thinking about bringing your product on board.

Your champion would not must be a supervisor or supervisor themselves, however they need to be properly regarded within the office. Having an influential worker in your facet makes all of the distinction in making the sale.

Ought to my group use MEDDIC?

There are many gross sales frameworks to select from, and selecting the correct one to your group will be overwhelming. Earlier than making a choice it is necessary to discover the benefits and downsides of every method.

We’ll discover the professionals and cons of the MEDDIC gross sales course of beneath.

The Benefits of MEDDIC

MEDDIC helps decide if a consumer is an effective match.

If a buyer’s wants, the KPIs that matter to them, and their ache, you possibly can higher determine who’s a match to your providing. As an alternative of specializing in all prospects equally, your group can goal those that are probably to search out success along with your product.

By specializing in likely-to-close prospects, your gross sales group could have the next shut fee with better-qualified shoppers. MEDDIC is a helpful framework if your organization sells specialised software program, merchandise with a excessive price ticket, or choices that require a big change in consumer conduct.

You’ll know precisely the steps that go into decision-making.

With MEDDIC, you’re by no means left questioning what the following steps is perhaps. You’ll already know the decision-making course of and standards that matter most to your prospect.

With all of this data, your gross sales group can higher prioritize prospects. You’ll know which consumers want to maneuver shortly and people with a extra advanced decision-making course of. You may construct your follow-ups round these schedules.

You may construct a greater purchaser’s journey.

With MEDDIC, you’ll acquire a deep understanding of every prospect’s wants, ache, and motivation. This enables your gross sales groups to shut offers with empathy. Every purchaser is handled like a person with a tailor-made expertise.

Not solely will if prospects are an excellent match, potential prospects will really feel like they’re in nice fingers with somebody who actually understands them.

The Disadvantages of MEDDIC

Your group might want to study extra about prospects.

MEDDIC requires asking questions and recording details about every prospect you’re employed with. You’ll want to coach your group on this methodology to allow them to discover the fitting data.

Moreover, not each buyer could also be forthcoming or educated about their inside buying processes. You’ll want to coach your group to tease out this data.

Understanding your viewers is important to MEDDIC.

If your organization has unclear purchaser personas, MEDDIC will probably be troublesome to implement. Earlier than getting began, it is advisable know the ins and outs of your purchaser to grasp what inquiries to ask through the MEDDIC course of.

MEDDIC requires doing all your homework. If you happen to don’t already know your perfect buyer, you gained’t have the ability to thrive with this framework.

Implementing the MEDDIC Methodology

If your organization already has a customer-centric method, MEDDIC could also be the perfect gross sales framework for you. Together with MEDDIC in your gross sales method can assist you find out about prospects, improve effectivity, and construct a greater expertise to your prospect.

Keep in mind: If you happen to correctly qualify leads on the outset, you will have a a lot simpler time closing offers afterward.

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