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Twilio Completes Acquisition of Zipwhip, a Main Supplier of Toll-Free Messaging in the US


Acquisition strengthens Twilio’s messaging enterprise by providing one other inexpensive, trusted channel possibility

Direct service connectivity ensures toll-free stays a trusted, high-engagement channel for companies seeking to join with clients by way of messaging 

Mixed firms to discover growth alternatives for toll-free messaging channel

SAN FRANCISCO — (BUSINESS WIRE) — Twilio (NYSE: TWLO), the main cloud communications platform, immediately introduced the profitable completion of its beforehand introduced acquisition of Zipwhip, a trusted accomplice to carriers and a number one supplier of toll-free messaging in the US. This transaction is valued at roughly $850 million in an roughly equal mix of money and inventory.

“As we speak’s digital financial system has each enterprise evaluating the very best methods to work together with their clients. Throughout each business, Twilio sees messaging as an more and more well-liked, trusted, and efficient solution to have interaction,” stated Simon Khalaf, SVP and normal supervisor of the Twilio Communications Platform. “We’re very excited to make Zipwhip part of the Twilio workforce and to leverage our mixed messaging experience throughout all channels to supply companies of all sizes essentially the most strong suite of messaging choices.”

Zipwhip will function as a part of Twilio’s Communications Platform Unit with John Lauer, present CEO of Zipwhip, reporting to Simon Khalaf, as the 2 firms finalize their integration roadmap.

“Clients have made it clear that messaging is a most popular channel for speaking with manufacturers,” stated John Lauer, CEO and co-founder of Zipwhip. “It’s extra important than ever that companies can attain their finish clients on the appropriate channel, on the proper time, with the appropriate message, and the mixture of Twilio and Zipwhip creates an infinite alternative to broaden the choices we are able to present to companies and elevate their general expertise.”

Twilio’s imaginative and prescient is to construct the world’s main buyer engagement platform. Collectively, this acquisition will present builders and companies:

  • One other inexpensive, trusted, high-quality engagement possibility by way of messaging-enabled toll-free numbers 
  • A messaging channel that’s straightforward to undertake and versatile sufficient to satisfy various enterprise necessities; toll-free is essentially the most versatile quantity kind and has low-friction onboarding
  • Improved alternative to broaden the toll-free channel throughout each voice and textual content
  • Direct connections to carriers which reduces service complexity, together with onboarding, gateway, registry and spam detection, and remediation for the entire main U.S. carriers, making certain routes have top quality visitors

Morgan Stanley & Co. LLC served as unique monetary advisor and Cooley LLP served as authorized counsel to Zipwhip. Fenwick & West LLP served as authorized counsel to Twilio. 

Secure Harbor for Ahead-Trying Statements

This press launch accommodates forward-looking statements.  Such forward-looking statements typically comprise phrases equivalent to “assume,” “will,” “anticipate,” “imagine,” “predict,” “challenge,” “potential,” “ponder,” “plan,” “forecast,” “estimate,” “count on,” “intend,” “is focusing on,” “could,” “ought to,” “would,” “may,” “objective,” “search,” “hope,” “goal,” “proceed” and different related phrases or expressions or the damaging thereof or different variations thereon.  All statements aside from statements of historic truth, together with statements relating to the anticipated advantages of the transaction, Twilio’s potential to construct the world’s main buyer engagement platform, and anticipated synergies ensuing from the transaction, are forward-looking statements. These statements are topic to dangers, uncertainties, and assumptions, lots of that are past Twilio’s and Zipwhip’s management. Ought to any of those dangers or uncertainties materialize, or ought to Twilio’s assumptions show to be incorrect, precise outcomes may differ materially from these statements. Essential components that would trigger precise outcomes to vary materially embody the failure to realize anticipated synergies and efficiencies of operations between Twilio and Zipwhip; the power of Twilio and Zipwhip to efficiently combine their respective market alternatives, expertise, merchandise, personnel and operations; the potential affect on the enterprise of Zipwhip because of the acquisition; the potential affect on Zipwhip’s relationships with carriers, clients or distributors because of the acquisition; the power of Twilio and Zipwhip to retain and inspire key workers of Zipwhip; and normal financial circumstances. Further components that would trigger precise outcomes to vary materially from these forward-looking statements are detailed sometimes within the stories Twilio information with the Securities and Trade Fee (SEC), together with in Twilio’s Annual Report on Kind 10-Okay for the yr ended December 31, 2020, and its Quarterly Reviews on Kind 10-Q. Copies of stories filed with the SEC are posted on Twilio’s web site and can be found from Twilio with out cost. Besides as required by regulation, Twilio assumes no obligation to replace these forward-looking statements publicly or to replace the explanations precise outcomes may differ materially from these anticipated within the forward-looking statements, even when new info turns into obtainable sooner or later. Please consult with the Kind 8-Okay to be filed by Twilio on July 14, 2021 for added info relating to the transaction.

About Zipwhip

Zipwhip is a number one business-texting platform in North America, serving to greater than 30,000 organizations have interaction their clients and drive development by means of texting. Zipwhip has text-enabled greater than 5 million landline and toll-free cellphone numbers so that companies can attain their clients instantly, on the channel they like. Organizations can text-enable their enterprise traces in minutes and seamlessly match texting into their present workflows utilizing Zipwhip’s out-of-the-box software program or customizable APIs. And with essentially the most direct service connections of any texting supplier, Zipwhip affords the quickest and most dependable message supply within the business so your clients get the message each time. Study extra about Zipwhip at: https://www.zipwhip.com.

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