41 Key E-mail Advertising Statistics for 2024 (Incl. Cell)

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E-mail advertising statistics change about as rapidly as Kim Kardashian adjustments outfits. Entrepreneurs should keep in tune with electronic mail advertising statistics as a result of they’ve an enormous affect on how we view the advertising panorama and the way we conduct advertising actions.

On this article, we’ve compiled the most recent and most noteworthy electronic mail advertising statistics for 2023. I’ll cowl the entire key areas like present electronic mail advertising attain, cell optimization, personalization, click-through charges, and so forth. 

So by the tip, you’ll have a complete view of what’s occurring and may make extra knowledgeable selections relating to your marketing campaign transferring ahead. 

Right here we go.


1. 6 E-mail Advertising Attain Statistics 

Fast electronic mail advertising attain statistics: 

  • 99% of individuals verify their electronic mail each single day. Supply
  • Greater than 50% of US respondents verify their private electronic mail account greater than 10 occasions a day. Supply
  • 73% of millennials want speaking with manufacturers by means of electronic mail than every other medium. Supply
  • Throughout BFCM Weekend, repeat purchases made up 56% of all purchases – a 180% improve from the earlier 12 months. Supply
  • First purchases made up 44%, a forty five% lower from the earlier 12 months. Supply
  • Ecommerce retailers despatched 48% extra emails this 12 months throughout BFCM weekend. The variety of reductions elevated by 52%, and gross income elevated by 20% over 2022. Supply

One of many fundamental the reason why ecommerce manufacturers have traditionally been so profitable with this channel is the sheer quantity of people that use electronic mail day by day. 

Regardless that newer, sleeker, sexier digital advertising methods are continually popping up, electronic mail continues to be insanely efficient due to this reality. 

And this has by no means been extra true than it’s in 2023.

Current information from HubSpot found {that a} staggering 99 p.c of individuals verify their electronic mail each single day. 

Not solely that, “greater than 50 p.c of U.S. respondents verify their private electronic mail account greater than ten occasions a day, and it’s by far their most well-liked approach to obtain updates from manufacturers.”

One other reality I discovered fascinating was that the overwhelming majority of millennials (73 p.c) want speaking with manufacturers by means of electronic mail than every other medium.

There’s merely a stage of comfort that electronic mail gives that’s arduous to duplicate. 

So in the case of reaching an enormous proportion of your demographic promptly, electronic mail remains to be the highest canine. 

2. 6 E-mail Affect and Retention Statistics 

Fast E-mail Affect and Retention Statistics:

  • 59% of individuals say advertising emails affect buy selections. Supply
  • 80% of enterprise professionals say they imagine electronic mail advertising helps preserve clients coming again. Supply
  • Loyalty and referral workflows had earned a few of the highest revenue-per-workflow of any automated electronic mail over final 12 months. Supply
  • The identical loyalty and referral workflows earned 82% extra income for ecommerce retailers YoY. Supply
  • Winback automated emails noticed a 61% improve in income throughout BFCM weekend over the identical weekend in 2022. Supply
  • Automated emails that earned the most effective open charges had been birthday and anniversary workflows at 24.43%. Supply

Current information additionally means that electronic mail will be an integral channel for successful over ecommerce consumers and motivating them to purchase. 

HubSpot particularly mentions that “59 p.c of respondents say advertising emails affect their buy selections.”

That is very true if you create lovely emails with skilled photographs and engaging promotions.

For instance, this electronic mail from ban.do, a model that focuses on fun-loving garments, equipment, and planners, might pique a brand new subscriber’s curiosity by providing a ten p.c promo code.

ban.bo Thank You

It’s an effective way to make an introduction and begin constructing a relationship. 

There’s additionally a noticeable correlation between electronic mail advertising and buyer retention, the place 80 p.c of enterprise professionals imagine that it retains clients round for longer. 

And this is sensible when you think about that electronic mail typically facilitates a deeper stage of rapport and communication between ecommerce manufacturers and clients. By protecting clients within the loop, you’re extra prone to retain them.

On-line trend and cosmetics firm ASOS is likely one of the greatest within the enterprise at doing this and have persistently used electronic mail to win over shoppers. 

Right here’s an instance.

70 Percent Sale

3. 3 Cell E-mail Advertising Statistics 

Fast Cell E-mail Advertising Statistics

  • 46% of all electronic mail opens now happen on cell. Supply
  • 73% of corporations in the present day prioritize cell machine optimization when creating electronic mail advertising campaigns. Supply
  • 28.4% of individuals open cell emails on an iPhone, adopted by an iPad at 9.3% and Google Android at 2.3%. Supply

The truth that numerous customers open their electronic mail on cell gadgets is nothing new. 

However we’re nearly on the official tipping level in 2023 the place cell surpasses desktop, and HubSpot discovered that 46 p.c of all electronic mail opens now happen on cell. 

So each time you push “ship,” you’ll be able to count on almost half of all recipients to open it on a cell machine. This clearly reveals the significance of making mobile-friendly emails, and it’s one thing that main ecommerce manufacturers are doing.

“In actual fact, 73 p.c of corporations in the present day prioritize cell machine optimization when creating electronic mail advertising campaigns.”

It’s additionally value mentioning that extra folks open cell emails on an iPhone than every other machine at 28.4 p.c, which is adopted by an iPad at 9.3 p.c and Google Android at 2.3 p.c. That is one thing to bear in mind if you’re optimizing for display screen dimension. 

A great instance of an organization that’s successful with cell optimization is Huckberry, who makes a speciality of lively and out of doors gear. They do a tremendous job of making extraordinarily mobile-friendly emails which might be visually hanging and easy to scroll by means of. 

In a current electronic mail, they spotlight a brand new product referred to as the Waxed Trucker Jacket and supply a pleasant description utilizing simple to learn darkish textual content with loads of distinction from the white background. 

Huckberry Bestseller


They embody a number of footage together with a bulleted record of options so you’ll be able to simply digest the knowledge. 


Featured Products In Email


Additionally they throw in some “don’t miss” merchandise and make them easy to faucet on with out unintentionally hitting one other product by mistake. 


Don't Miss These Products Page

For an in-depth information on the basics of making absolutely responsive emails, I recommend testing this put up from Marketing campaign Monitor. It’s tremendous useful and can present you the ins and outs behind the method. 

4. 7 E-mail Personalization Statistics

Fast E-mail Personalization Statistics: 

  • Personalised emails have an 18.8% common open fee vs non-personalized emails which common 13.1%. Supply
  • 50% of corporations really feel they will improve electronic mail interplay by growing personalization. Supply
  • Segmentation has afforded manufacturers a 760% improve in income technology. Supply
  • In 2023, only one in 5 ecommerce retailers had been utilizing at the very least one section for electronic mail advertising. Supply
  • The 20% of ecommerce retailers utilizing segmentation earned 80% of all income generated final 12 months. Supply
  • On common, retailers utilizing two or extra segments earned 17x the income earned by ecommerce retailers utilizing just one section. Supply
  • Segmented emails elevated by 29% p.c YoY over BFCM weekend. Supply

Personalization has develop into integral to many elements of digital advertising, and electronic mail is not any exception. There’s a strong physique of proof that reveals personalization can have a big impact. 

For starters, personalised emails have a median open fee of 18.8 p.c, whereas people who aren’t personalised have a median open fee of 13.1 p.c. That’s a 5.7 p.c distinction. 

That is why it’s so vital to incorporate a subscriber’s first identify at any time when doable. Subsequent, “50 p.c of corporations really feel they will improve interplay with electronic mail by growing personalization.” And it’s simple to see why.

Subscribers naturally wish to interact extra with emails which might be tailor-made to their preferences, purchasing conduct, prior purchases, and so forth.

One firm that has leveraged this method nicely and used it to their benefit is Clinique Cosmetics. Right here’s an electronic mail the place they supply “magnificence fixes” that had been chosen based mostly on a client’s distinctive wants.

Personalized Email

By way of income generated from personalization, manufacturers have seen a 760 p.c improve by segmenting their campaigns. This reveals simply how potent this technique will be and that it’s value your time in 2022. 

5.  6 E-mail Click on-By means of Statistics

Fast E-mail Click on-By means of Statistics: 

  • Together with video in your emails can improve CTR by 300%. Supply
  • Including a call-to-action button in your emails as an alternative of merely a textual content hyperlink can result in a 28 p.c improve in click-throughs. Supply
  • Including social share buttons can increase your CTR by as a lot as 158 p.c. Supply
  • Referral and loyalty campaigns earned the very best CTR in 2023 at 25.15%. Supply
  • Welcome automations earned the second highest CTR at 24.46%. Supply
  • The three highest automated electronic mail workflows by CTR had been Referral/Loyalty, Welcome, and Giveaway. Supply

Getting a subscriber to open an electronic mail is vital, nevertheless it’s solely half the battle. The larger objective is to get them to click-through and take a look at your supply. 

Current information discovered there are two key methods to extend your click-through fee (CTR). One is to incorporate movies in your emails—a way that may improve your CTR by a whopping 300 p.c.

That is one thing jewellery model Monica Vinader has pulled off brilliantly of their electronic mail campaigns. Take this one, for example, that reveals the design course of that went into considered one of their merchandise, the Signature Diamond Bangle.

Monica Vinader Example

Moreover simply utilizing movies, you might also wish to take into account animated GIFs, like this one from British clothes firm Boden.

Bright Side Image

The alternating colours on the totally different clothes gadgets are a particular consideration grabber and do an amazing job of displaying consumers the fashion choices they’ve. 

One other fascinating stat includes call-to-action buttons. “Including a call-to-action button in your emails as an alternative of merely a textual content hyperlink can result in a 28 p.c improve in click-throughs.”

Right here’s a superb instance from private care and wonder model Sephora.

Extra Sale From Sale Items

Discover how the white CTA on the backside stands out from the remainder of the copy to seize a subscriber’s consideration. 

It’s additionally value noting that including social share buttons can increase your CTR by as a lot as 158 p.c

Try how on-line retailer Lavish Alice seamlessly consists of buttons to their Instagram and Fb on the backside of this electronic mail.

Social Media Icons

Utilizing methods like these are pretty simple however can have an incredible affect in your CTR long-term and are value experimenting with. 

6. 2 E-mail Frequency Statistics

Fast E-mail Frequency Statistics:

  • Most manufacturers (54%) ship emails 2-4 occasions per 30 days. 32% ship emails as soon as a month. 8% ship emails 5-9 occasions per 30 days. The final 6% ship extra regularly. Supply
  • Sending emails as soon as a month had the very best open fee at 28%. Sending 2-4 emails a month had the second highest open fee. Supply

There was a considerable quantity of analysis performed over time to determine the optimum frequency for sending emails. One among my favorites is from a few years in the past.

It discovered that almost all manufacturers (54 p.c) ship emails 2–4 occasions per 30 days, 32 p.c ship emails as soon as per 30 days, 8 p.c ship emails 5–9 occasions per 30 days, and the remaining proportion ship emails extra regularly than that. 


In accordance with the information, sending emails as soon as per 30 days had the very best open fee at 28 p.c, and sending emails 2–4 occasions per 30 days had the second-highest open fee at 21 p.c. 2020 analysis unearthed related findings and signifies that much less remains to be greatest in the case of electronic mail frequency.

Nevertheless, it’s now optimum for many ecommerce manufacturers to ship two emails per 30 days, as these corporations expertise the very best open charges. 

And I feel that is the proper candy spot today. You wish to keep regular contact in order that subscribers don’t overlook about you. However you don’t wish to annoy them by clogging up their inbox with extreme emails.

So sending an electronic mail each couple of weeks or so to common two a month complete is often a superb quantity to shoot for. That’s in regards to the frequency that Ray-Ban makes use of, and it really works nicely for them.

For example, I received this electronic mail on November 27.

Email With 50 Percent Off Offer

After which I received this one on December 13.

Follow Up Email

It was sufficient to maintain them on my radar, nevertheless it wasn’t a lot that it created any friction. 

7. 8 Deserted Cart E-mail Statistics

Fast Deserted Cart E-mail Statistics:

  • 47% of entrepreneurs imagine electronic mail is the most effective channel for lead nurturing. Supply
  • 45% of deserted cart emails are opened. Supply
  • 21% of cart abandonment emails are clicked, with the consumer returning to have a look at their cart. Supply
  • Of the subscribers that click on by means of, 50% will end their buy. Supply
  • Cart abandonment emails generated the second highest quantity of income final 12 months (simply after welcome campaigns). Supply
  • Cart abandonment automated emails earned, on common, a 17.17% open fee for ecommerce retailers. Supply
  • Deserted cart emails earned a 17.98% CTR fee. Supply
  • Cart abandonment emails made up 1 / 4 of all emails despatched in 2022. Supply

E-mail is likely one of the greatest channels pound-for-pound for lead nurturing.

Forty-seven p.c of entrepreneurs even imagine it’s the primary lead nurturing tactic.

Even when an ecommerce shopper isn’t prepared to purchase proper off the bat, electronic mail gives you with an efficient approach to heat them up till they’re prepared. And considered one of my favourite methods for doing that is deserted cart emails.

There’s current information that reveals simply how receptive many consumers are to this technique and the way large of an affect it could have. Initially, 45 p.c of deserted cart emails are opened, which I feel is fairly superb. 

So, in concept, almost one out of each two subscribers will take a look at your content material. 

Out of the emails which might be opened, 21 p.c obtain clicks the place consumers will return and take a look at what they left of their purchasing cart. And of the subscribers who click-through, 50 p.c of them will finally make a purchase order. 

Deserted cart emails merely remind consumers of what that they had an preliminary curiosity in however weren’t compelled to purchase on the time. In order you’ll be able to see with these statistics, it’s typically the delicate nudge many individuals have to go forward and full a purchase order.

Right here’s an instance of an deserted cart electronic mail from girls’s clothes firm Kat Von D Magnificence.

Kat Von D Cart Abandonment Email

It’s very simple.

They level out two merchandise {that a} shopper added to their cart and embody photographs to remind them what the merchandise seem like. Kat Von D Magnificence additionally makes use of some well-written, playful copy saying, “You forgot one thing vital. Don’t fear; we saved these for you.”

I additionally like this electronic mail from Hire the Runway, a model that gives designer gown and accent leases.

Cart Abandonment Followup

It’s additionally fairly easy and includes a gown a client left behind, together with a pleasant CTA to hire it now. 

This goes to indicate that you simply don’t essentially have to do something fancy to make this technique work. You simply have to succinctly show the merchandise a client added to their cart utilizing skilled photographs and throw in a well-placed CTA. 

Do this, and fewer of your leads ought to get off the hook.  


No matter what number of new, cutting-edge advertising channels come up, electronic mail refuses to be supplanted. So long as folks preserve checking their electronic mail, it ought to stay a viable channel for reaching consumers and motivating them to purchase. 

That mentioned, developments actually change, and ecommerce retailer homeowners should pay shut consideration to what’s taking place. The e-mail advertising statistics I offered right here ought to offer you a good suggestion of what you’ll be able to count on in 2023, so you’ll be able to concentrate on the best areas. 

That manner, you will get probably the most out of your marketing campaign and keep forward of the competitors. 

How large of a task will electronic mail play in your total advertising technique in 2023?