Buyer satisfaction is extra vital than ever in our continuously rising digital world. How happy your clients are along with your services or products is a significant side of the client expertise.

In response to a worldwide customer support report by Microsoft, 96% of customers really feel customer support is a crucial issue of their loyalty to a model.

Behind any group’s extremely happy clients stands an environment friendly buyer assist workforce. Most organizations have a devoted assist workforce in place, nevertheless it’s vital to make sure they’re supplied with the proper instruments to work higher at a quicker tempo.

To provide you deeper insights into the significance of buyer assist in your group, let’s take a look at the position assist groups play and the way Zoho Cliq might help your buyer assist groups of their day-to-day work.

Click on the picture under to learn a white paper on how buyer assist groups can use Cliq and ship higher CX.

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Shanthana Lakshmi S

The one phrase that greatest describes Shanthana Lakshmi is dynamic. She loves exploring new advertising and marketing ideas and instruments that intrigue her; that is how her ardour for advertising and marketing turned her profession. Proper now, she’d be drafting, pondering over new methods and engaged in advertising and marketing periods.

In her free time, you’ll find her on the balcony glued to books.