An organization with nearly 50,000 merchandise and greater than 100,000 clients, amongst them vital organizations like ACCIONA, can’t permit for any margin of error of their every day catalog and order administration. Nevertheless, Frans Bonhomme was struggling severely from them.
Earlier than utilizing a PIM system, Frans Bonhomme’s workforce was solely utilizing their ERP to register product data and handle incoming orders from all sorts of clients, amongst them massive organizations like ACCIONA.
The day that inside connection failed and so they took a number of days to unravel it (with the halt in orders and losses that this entailed), they knew that they wanted an answer higher suited to new occasions and to their wants as a provider to vital corporations.
The right way to deal with massive clients orders in actual time, with zero errors
Frans Bonhomme, an organization initially from France, with greater than 40 years in the constructing supplies sector, supplies for every type of consumers, from small installers to public building tasks. On this business, precision is twice as vital: in the accuracy that’s anticipated of the product information, and within the want to answer orders as quickly as doable to keep away from delays that may have an effect on venture deadlines.
By way of ACCIONA they discovered in regards to the Gross sales Layer Join system: a PIM that may permit them to seriously change their means of working as suppliers for ACCIONA. And, since then, additionally in the entire Frans Bonhomme bodily and digital gross sales channels.
“Integration with Gross sales Layer was spectacular and in report time. In a matter of hours, we managed to create a catalog and join it to ACCIONA”
Daniel Marín, IT Supervisor at Frans Bonhomme
Quicker, extra versatile and simpler catalog administration with Gross sales Layer’s PIM
Since they’ve been utilizing the Gross sales Layer PIM, the working methodology within the Frans Bonhomme workforce is far quicker, dependable and efficient.
Earlier than utilizing the PIM, the purchasers needed to ship their orders and these may take days to be processed, or they have been duplicated on accident between totally different departments. Now, by the PIM, the buying division places the product information into the ERP, and with that, Gross sales Layer mechanically generates catalogs.
In a matter of hours they managed to create a catalog, join it to ACCIONA and hold the merchandise up to date and obtain orders in actual time. They haven’t had any new incident or drawback since they began utilizing the Gross sales Layer PIM.
Now, the entire Frans Bonhomme product information is centralized within the PIM, and can be utilized to generate customized catalogs for patrons like ACCIONA, the place they’ll see the product traits, costs and up to date inventory always.
- Orders processed in 24 hours as an alternative of three days.
- Catalogs created in days as an alternative of months.
- Gross sales and incoming order processes unified into one channel.
- Product information up to date in actual time.
- Catalogs tailor-made to the wants of every buyer.
“Gross sales Layer permits us to offer customized service to every buyer, with a catalog custom-made based on what they want.”
Marta Ayala, Gross sales Administration at Frans Bonhomme
Do you need to uncover extra spectacular data since Frans Bonhomme beginning utilizing the Gross sales Layer PIM? Obtain the PDF right here, utterly free, or watch the next video, the place two professionals clarify it themselves:
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