Updates to Manychat’s Phrases of Service and Privateness paperwork

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We maintain our authorized paperwork up-to-date in accordance with the modifications in our product, evolving authorized necessities, and suggestions from our customers. As a part of our newest replace, we’re making some modifications to our Phrases of Service, Privateness Coverage, and Knowledge Processing Addendum. The updates will go into impact on Might 1, 2023.

Right here’s a abstract of the important thing highlights:

Phrases of Service

  • We made substantial modifications to clarify our rights and our clients’ rights extra clearly with respect to our providers.
  • We added a dispute decision provision, which incorporates an arbitration clause, to set forth the procedures for resolving disputes between Manychat and our clients.
  • We up to date our billing and fee phrases to supply further particulars on how we invoice our clients for our providers.

Privateness Coverage

  • We made changes to higher describe how we could accumulate, use, and disclose your data.
  • We added extra details about our use of cookies in our new Cookies Assertion.
  • We up to date the contacts of our privateness representatives within the EU.

Knowledge Processing Addendum

  • We made it according to the current modifications in privateness laws. 
  • We up to date the record of safety measures we use to guard your knowledge.
  • We up to date the record of our Service Suppliers and Sub-Processors.

We encourage you to learn the up to date paperwork in full.  You can too discover hyperlinks to earlier variations within the header of every doc.

In case you have any questions concerning the updates please be at liberty to contact us through Assist Portal or electronic mail privateness@manychat.com.

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The contents of this weblog have been independently ready and are for informational functions solely. The opinions expressed are these of the writer and don’t essentially replicate the views of ManyChat or some other celebration. Particular person outcomes could range.