The last word how-to information for utilizing ChatGPT with Manychat 🧠

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AI expertise is a Chat Marketer’s playground.

And ChatGPT is the groundbreaking new addition to this revolution.

The AI device might help dramatically enhance your advertising and marketing efforts, from creating extra custom-made conversations to saving oodles of time on buyer help responses.

The truth is, you’ll be able to combine ChatGPT with Manychat following just a few straightforward steps. 
Let’s discover precisely do it 🚀

Firstly, what’s ChatGPT? 

The brainchild of OpenAI, ChatGPT – Generative Pre-trained Transformer 3 – is a pure language processing device pushed by AI expertise. 

Utilizing 175 billion machine studying parameters, ChatGPT is educated by processing billions of information factors gathered from the web. It’s then fine-tuned by people to provide easy-to-understand responses in conversational contexts.

No stranger to AI expertise, OpenAI is the corporate behind DALLE•2, a preferred AI artwork generator, and Whisper, an computerized speech recognition system.

In line with evaluation by Swiss financial institution UBS, ChatGPT is the fastest-growing client app of all time. 

In January 2023, simply two months after launch, it’s estimated that ChatGPT had 100 million lively customers. For comparability, it took 9 months for TikTok to achieve 100 million. 

What are the advantages of ChatGPT?

Utilizing ChatGPT with Manychat can supercharge your clients’ expertise, leading to extra customized and fascinating conversations.

ChatGPT can be utilized to enhance customer support, by offering a tailor-made response to a person buyer, serving to enhance buyer loyalty.

It could additionally produce speedy responses to customer support queries and supply round the clock help.

The truth is, ChatGPT might help cut back prices related to hiring extra customer support workers to deal with busy help instances.

Along with customer support wants, ChatGPT can be used to assist drive gross sales.

For instance, for lead era, ChatGPT can ship custom-made advertising and marketing messages on the proper time. To boost the eCommerce expertise, it could actually ship customized product suggestions based mostly on a buyer’s buy historical past.

ChatGPT can even help a number of languages, which is nice for bilingual or multilingual chatbots. Clients will be capable to converse their native language, participating in a dialog tailor-made to their wants.

On the flip facet, there are additionally some limitations, together with:

  • Producing plausible-sounding however incorrect info: ChatGPT does problem a warning that it could actually produce incorrect or biased responses, and doesn’t have info for occasions that occured after 2021.

  • Room for enchancment: When you’re utilizing ChatGPT for particular use circumstances, chances are you’ll must additional fine-tune responses for it to provide the solutions you need.
  • Limitations in understanding context: Whereas OpenAI touts ChatGPT as understanding context and nuances to a excessive diploma, it does nonetheless wrestle to know context, particularly sarcasm and humor. It could additionally produce responses which are technically appropriate however might not be 100% correct when it comes to context or relevance.

How you can combine ChatGPT with Manychat

Now you perceive the perks and disadvantages of ChatGPT, right here’s combine it along with your Manychat account.

Create a ChatGPT account and generate API keys.

Step 1: First, you’ll want a ChatGPT account. Go to the OpenAI web site, and create an account by clicking the “Get Began” button.

Step 2: To create an account, enter your e mail handle and create a password.

Upon getting created an account, you’ll be greeted by this dashboard. 

Step 3: On the highest right-hand facet, you’ll see your account icon. Click on your icon to disclose a drop-down menu. Choose “View API Keys”.

Step 4: From there, you’ll see your API Keys. To create a brand new one, click on “Create New Secret Key”.

It’s going to generate a brand new API key. 

Step 5: Copy your new API key and reserve it someplace protected as you will want it for the mixing.

Use Manychat’s HTTP Request characteristic to attach your ChatGPT account.

⚠️ Be sure to’ve upgraded to a Manychat PRO account, and have the Chat GPT API key you created within the earlier step helpful.

Step 1: In Manychat, navigate to the “Flows” part and create a brand new circulate by choosing “Begin from Scratch”.

Step 2: Within the new circulate, navigate to Actions, and choose the “HTTP Request” or “Exterior Request” motion.

Step 3: Configure it to make use of the Chat GPT API by coming into the API endpoint URL, technique (POST), and headers.

Step 4: Paste the API key you copied out of your Chat GPT account into the “Key” discipline.

Step 5: Within the “Request Physique” discipline, enter the parameters required by ChatGPT to generate a response. These might embrace textual content inputs or particular parameters that Chat GPT requires for producing the response.

Step 6: Save the HTTP Request motion and check the mixing by clicking the “Click on to check your request” button.

And also you’re carried out!

Remaining ideas

Utilizing ChatGPT with Manychat can present a strong basis for extra customized buyer experiences, whereas decreasing service prices and amassing extra information to assist improve engagement and drive extra gross sales.

As with every fledgling expertise, it’s vital to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative means, is a basic and ongoing problem with ChatGPT.
On the flip facet, it’s clear that ChatGPT is a crucial device for entrepreneurs and enterprise house owners to leverage to enhance clients’ total model expertise.

And also you’re carried out!

High 3 helpful ChatGPT and Manychat use circumstances 

Our Manychat group has used ChatGPT with Manychat for quite a lot of use circumstances together with:

  • Asking for and confirming buyer particulars for bookings and appointments.
  • Responding to an intensive record of buyer FAQs.
  • Creating a novel persona, tone of voice, and even a face on your chat assistant.
  • Constructing a digital assistant to streamline workflows and improve buyer experiences.
  • Bringing a fictional character from a widely known novel and a celebrated historic determine to life.

With that in thoughts, listed here are three use circumstances you should use ChatGPT with Manychat for your corporation, and set them up.

Customer support

ChatGPT can present fast responses to frequent buyer queries, resembling order standing, transport info, and return insurance policies.

Right here’s set it up:

  1. Create a brand new circulate in Manychat and add the “ChatGPT” motion step to your circulate.
  2. Enter the shopper’s question because the enter to the ChatGPT motion.
  3. Create a brand new message that comprises the response generated by ChatGPT.

Join the message to the following step in your circulate to proceed the dialog.

🚀 Lead era

ChatGPT engages with potential clients and collects details about their wants and preferences to assist create extra focused advertising and marketing campaigns.

Right here’s get began:

  1. Create a brand new circulate in Manychat and add the “ChatGPT” motion step to your circulate.
  2. Arrange a welcome message that prompts the consumer to reply some questions on their wants and preferences.
  3. Add a sequence of questions. ChatGPT will use these to generate a extra customized response. For instance, “What sort of product are you curious about?” or “What options are vital to you?”
  4. Create a brand new message that comprises the response generated by ChatGPT, together with any follow-up questions.

Add a call-to-action that encourages the consumer to join extra info or request a session.

Product suggestions

ChatGPT analyzes buyer preferences and behaviors to offer customized product suggestions.

Listed here are the step-by-step directions:

  1. Just like the lead era circulate, arrange a welcome message that prompts the consumer to reply some questions on their wants and preferences.
  2. Add a sequence of questions that ChatGPT will use to generate a extra customized response. For instance, “What sort of merchandise have you ever bought up to now?” or “What are you on the lookout for in a brand new product?”
  3. Use ChatGPT to investigate the shopper’s responses and generate a listing of advisable merchandise.

Create a brand new message that comprises the advisable merchandise and embrace a call-to-action to assist drive gross sales. To incentivize the sale, add a coupon code for a reduction on their buy.

Remaining ideas

Utilizing ChatGPT with Manychat can present a strong basis for extra customized buyer experiences whereas decreasing service prices and amassing extra information to assist improve engagement and drive extra gross sales.

As with every fledgling expertise, it’s vital to notice that OpenAI has warned that misinformation, although it’s delivered in an authoritative means, is a basic and ongoing problem with ChatGPT.
On the flip facet, it’s clear that ChatGPT is a crucial device for entrepreneurs and enterprise house owners to leverage to enhance clients’ total model expertise.

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The contents of this weblog had been independently ready and are for informational functions solely. The opinions expressed are these of the writer and don’t essentially replicate the views of ManyChat or another get together. Particular person outcomes might fluctuate.