Zoho TeamInbox, a shared inbox resolution, is designed to assist groups handle emails and collaborate extra simply. We’ve been repeatedly working to make your staff e-mail administration extra environment friendly, and we’re happy to current these new options and enhancements that can allow you to get extra out of Zoho TeamInbox.
Your Private Inbox, proper inside your shared workspace
Having completely different purposes to handle staff and private inboxes could be a main inconvenience, so we’re introducing Private Inbox the place you possibly can join your private e-mail account and handle them from Zoho TeamInbox. Your Private Inbox will stay your personal house. Nonetheless, you possibly can share particular emails along with your teammates and collaborate with them on the shared thread.
Each staff member can arrange a Private Inbox of their very own. They’ll additionally create private signatures, tags, guidelines, and response templates. These entities may even stay personal and may solely be accessed and managed by the person.
Keep in sync along with your emails by way of IMAP
Now we have now added IMAP connection to the a number of different methods you possibly can join your inbox. You’ll be able to select between POP and IMAP primarily based in your wants, and use both to fetch older emails as nicely.
Your staff emails in Zoho CRM
Hold your contacts’ emails and their info in a single place. The Zoho TeamInbox extension for Zoho CRM enables you to handle threads, their assignments, and discussions. Any member who has entry for the shared inbox in Zoho TeamInbox and the contact in Zoho CRM can view the associated threads.
Be aware: This function is presently in beta—write to us at email@example.com for early entry.
Keep linked with different purposes
Zoho TeamInbox presents extensions for a number of different purposes so you possibly can entry and handle the knowledge of these purposes proper out of your mailbox. Listed here are the brand new extensions we’re introducing:
Zoho CRM: View and handle contacts and offers from Zoho TeamInbox
View your contacts’ Zoho CRM info and their actions out of your mailbox. You too can create offers, notes, duties, and occasions for a contact immediately from Zoho TeamInbox.
Zoho Desk: Handle assist tickets proper out of your inbox
Assign, reply, and monitor tickets to provide your prospects the perfect expertise. Entry tickets and carry out actions in Zoho Desk with out leaving your inbox.
Zoho Assembly: Create and attend conferences from Zoho TeamInbox
With the Zoho Assembly extension for Zoho TeamInbox, you possibly can entry all of the assembly instruments with out leaving your inbox. Create new conferences and handle scheduled conferences from Zoho TeamInbox.
Zoho Recruit: Handle candidates with out leaving your inbox
Add candidates on to Zoho Recruit if you obtain their emails or evaluation their hooked up resumes.
Export and import staff emails
Now you can export emails out of your shared inbox as zipped EML information and import emails to your shared inboxes from PST or EML information.
Zoho TeamInbox pricing plans
Whereas launching Zoho TeamInbox in August of 2020, we prolonged an introductory provide to our prospects. We at the moment are introducing our new pricing plans, which will likely be efficient from immediately (Feb 2, 2022). Nonetheless, if our present customers wish to stay within the introductory plan, they will select to take action too. You’ll find the particulars about this pricing change right here.
From day one, our journey with Zoho TeamInbox has been fulfilling and profitable, and we’re grateful to our prospects for his or her assist. Now we have completed our greatest to implement all buyer suggestions and have requests, and can proceed to take action. Check out our new options and preserve sending your suggestions so we will proceed enhancing your Zoho TeamInbox expertise!
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