Rummy Ardour: How India’s hottest gaming app used Department to unravel attribution and linking

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As considered one of India’s premier card gaming platforms, Rummy Ardour hosts hundreds of rummy gamers and pays out thousands and thousands of rupees day-after-day. The Rummy Ardour staff, based mostly in Chandigarh and Gurgaon, consists of greater than 100 professionals with years of expertise throughout the Indian, British, and American gaming industries. Their ardour for gaming and rummy specifically has allowed them to create a one-of-a-kind on-line gaming expertise for Indian gamers.

As Rummy Ardour grew in reputation and scope, the staff leaders observed scaling points that, if left unaddressed, would finally have an effect on the corporate’s backside line. Attribution throughout channels was troublesome, as Rummy Ardour was getting information from many various community companions. With out deep linking help, the app struggled to offer seamless experiences for customers in addition to person journey info for the Rummy Ardour staff. Lastly, the staff additionally observed a surge of pretend registrations and utilization, that are an unlucky actuality for gaming apps however can vastly detract from the experiences of professional customers.

By working with Department, Rummy Ardour was in a position to deal with these challenges. They created a greater expertise for his or her clients and their enterprise staff, which led to a discount in general advertising prices by over 35%.

Right here’s how they did it.

Dependable attribution for each acquisition channel

One of many most important challenges that Rummy Ardour confronted as they grew was the truth that they have been getting attribution information from so many various sources. A whole bunch of advert community companions delivered this information frequently, making it troublesome to validate outcomes and practically unattainable to match the efficiency of normal app set up adverts and internet online affiliate marketing companions. Rummy Ardour wanted a unified technique to monitor how customers have been coming to their app.

Department was in a position to present this consolidated view with its cellular measurement associate (MMP) resolution, Common Adverts, which helps paid advertising efforts on Fb, Google, and affiliate companions. Rummy Ardour was then in a position to monitor new customers coming from these sources within the Department dashboard, which in flip presents all monitoring information in an easy-to-read format. With this info at their fingertips, Rummy Ardour’s staff was in a position to gauge the success of their campaigns. The Department dashboard’s user-friendly structure enabled the Rummy Ardour staff to simply create advertising hyperlinks for brand new campaigns, then consider them accordingly.

Enhancing attribution capabilities was a game-changer for Rummy Ardour and its internet online affiliate marketing companions. They now obtain full credit score for in-app conversions which had beforehand been erroneously reported as natural. With this new info obtainable, Rummy Ardour was in a position to cut back buyer acquisition prices for internet online affiliate marketing campaigns by over 30%. Moreover, a few of Rummy Ardour’s main internet online affiliate marketing companions noticed as a lot as a 10x improve in attributed gross sales.

Rummy Ardour’s staff was in a position to extra simply monitor the person journeys that resulted in app downloads — they might simply see which journeys have been hottest, after which focus future advertising efforts in these instructions. By following this information and altering finances allocation accordingly, Rummy Ardour was in a position to maximize ROI and cut back general advertising prices by 35%.

Examples of Rummy Ardour’s dynamic and localized cellular advert campaigns.

Improved person journeys and deep hyperlinks

Getting access to efficiency experiences for all of their paid advertising campaigns helped Rummy Ardour’s staff perceive the journeys that customers have been taking to get to their app. Additionally they wanted to guarantee that customers who have been making an attempt to get into their app have been ready to take action seamlessly, no matter the place they have been coming from. Department’s industry-leading deep hyperlinks, totally built-in into the MMP resolution, helped with this goal.

With Department’s deep hyperlinks powering their paid acquisition campaigns, the Rummy Ardour staff was in a position to seamlessly deliver customers into the Rummy Ardour app. This lowered redirection errors, elevated the variety of app downloads, and finally strengthened the general person expertise.

Rummy Ardour additionally benefited from Department’s versatile help of dynamic lengthy hyperlinks. This lowered redirection errors and allowed different staff members to create deep hyperlinks effortlessly utilizing shared spreadsheets. Department helped Rummy Ardour rapidly scale its linking technique throughout groups, finally serving to to drive up app installs and enhance the general person journey.

Fraud safety

Like all widespread gaming app, Rummy Ardour handled fraud issues — particularly, there have been large-scale fraudulent registrations and pretend customers. Whereas some measure of fraud is inevitable in any marketing campaign, it’s problematic for a rapidly-scaling gaming app like Rummy Ardour, because it results in an unoptimized advertising combine and synthetic inflation of the price of acquisition.

Rummy Ardour needed to scale at a fast tempo whereas conserving the price of acquisition optimized. Happily, Department was in a position to assist with safety to dam these fraudulent conversions, implementing measures that helped keep the integrity of incentivized visitors whereas reducing down on particular fraud behaviors (resembling machine battle, faux persona creation, click on injection, and suspicious conversions). Department helped Rummy Ardour lower down on fraudulent installs whereas they scaled — finally decreasing them by 50%. Rummy Ardour additionally noticed main drops in fraudulent registrations and deposits.

The underside line

In working with Department, Rummy Ardour’s staff was ready to make sure the very best experiences — not only for app customers, however for themselves, as effectively. Amandeep Singh, Head of Digital Advertising and marketing at Rummy Ardour’s guardian firm, Ardour Gaming, mentioned, “Department has helped Rummy Ardour in delivering best-in-class person expertise campaigns and likewise helped in optimizing acquisition prices. We view Department as a worthwhile associate in our development journey.” As Rummy Ardour continues to develop, Department will be sure you ship the dependable, cost-cutting efficiency that their staff has come to anticipate.

To learn extra about Rummy Ardour and their Department implementation, please obtain the complete case examine.

Department supplies the {industry}’s main cellular linking and measurement platforms, providing options that unify person expertise and attribution throughout gadgets and channels. Department has been chosen by over 100,000 apps since 2014 together with Adobe, BuzzFeed, Yelp, and plenty of extra, bettering experiences for greater than 3 billion month-to-month customers throughout the globe. Study extra about Department or contact gross sales at present.