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At MoEngage, our clients’ data safety is our high consideration; we’ve got invested in constructing providers and operational controls to make sure this. Our intention has all the time been to stick to one of the best safety practices within the trade so our clients can execute their insights-led engagement methods. 

At present, I’m excited to announce that MoEngage has acquired the SOC 2 Kind 2 and CSA STAR attestation. These certifications end result from in-depth third-party audits by Accedere that scrutinize the structure and operations of MoEngage’s SaaS service and infrastructure. These certifications additional reinforce our dedication to important trade ideas and finest practices.

What Are SOC 2 and CSA STAR Attestations? Why Are They Essential?

SOC 2

The System and Group Controls or “SOC” 2 Report addresses a company’s controls in opposition to the AICPA’s Belief Companies Standards. The SOC 2 Kind 2 Report focuses on administration’s description of a service group’s system and the suitability of controls’ design and working effectiveness.

MoEngage has accomplished the SOC 2 Kind 2 Certification for its SaaS Infrastructure and Companies on the next Belief Service Standards:

• Safety: Follows world finest practices for safety comparable to two-factor authentication, encryption, firewall, consumer identification, and extra. 
• Confidentiality: Ensures Buyer knowledge is safe on the MoEngage platform by measures comparable to encryption, entry controls, and 2-factor authentication. 
• Availability: Ensures entry to the platform by steps to make sure uptime, catastrophe restoration, and incident administration.

CSA STAR

The Cloud Safety Alliance Safety Belief Assurance and Danger (CSA STAR) Program encompasses elementary ideas of transparency, rigorous auditing, and harmonization of requirements.

The Degree 2 CSA STAR Attestation is a collaboration between CSA and the AICPA to supply tips for licensed public accountants (CPAs) to conduct SOC 2 engagements utilizing standards from the AICPA (Belief Service Rules, AT 101) and the CSA Cloud Controls Matrix. The Degree 2 CSA STAR Attestation supplies for impartial third-party assessments of cloud suppliers.

MoEngage has accomplished the CSA STAR Degree 2 Attestation for its SaaS Infrastructure and Service.

What Do MoEngage’s SOC 2 and CSA STAR Compliance Imply to Our Prospects?

Our SOC 2 report reiterates sturdy inside controls designed and carried out in alignment with the safety ideas outlined within the Belief Companies Rules and Standards for Safety. Additional, our CSA STAR attestation validates that our cloud safety measures meet the factors outlined within the CSA Cloud Controls Matrix (CCM) Model 4.0.5 management specs (CCM Standards). 

These trade attestations show that MoEngage can design, construct, and function a safe, resilient service that manufacturers can depend on for buyer engagement. When your safety groups consider our service design, these certifications validate our ongoing dedication to knowledge safety finest practices.

How Did We Obtain These Certifications?

Attaining these certifications is just not simple and requires a devoted effort. MoEngage is dedicated to delivering providers on the highest requirements, and sustaining trade certifications is essential to demonstrating that dedication. Right here’s how we achieved these certifications:

A Strong Product

A very powerful motion we took to realize these certifications was to construct a superb service. We now have held world-class safety and operations practices as elementary to our supply mannequin for the reason that starting. It solely took just a few minor changes and refinements to a few of our practices for us to make the grade.

An Superior Crew

As we constructed our SaaS platform, we additionally strengthened our product administration and engineering groups. Our crew has wealthy expertise in SaaS and has helped create a number of the most well-known providers from reputed corporations. By leveraging all that have and data of finest practices, MoEngage essentially adjustments how manufacturers digitally have interaction with their clients and ensures insights-led buyer engagement.

Safety Greatest Practices

MoEngage SaaS Utility is listed publicly within the CSA STAR Registry.  Whereas getting ready for CSA STAR, we reached out to a third-party auditor to start the method of evaluating MoEngage’s SaaS Infrastructure and Safety practices for SOC 2 compliance. Given our efforts to go our inside safety audit and the CSA STAR attestation, we may rapidly full the submission to our SOC 2 auditor and go that analysis. 

Recertifying all adopted compliances and requirements like SOC, CSA STAR, and ISO 27001 is an annual course of. We’re absolutely dedicated to sustaining the operational practices that may permit us to recertify every year effectively.

Our Continued Dedication to Knowledge Safety

As well as, our management crew stays dedicated to creating and implementing data safety administration methods that adjust to the best world knowledge safety requirements and finest practices.

• We adjust to GDPR and CCPA and supply safe authentication and a Single Signal-On possibility. 
• We’re an authorized ISO 27001:2013 firm with an Data Safety Administration System (ISMS) arrange as per the ISO/IEC 27001:2013 audit carried out by the BSI Group.
• You possibly can check out the dedication to knowledge safety right here.

Attaining SOC2 compliance was all the time on the radar, and we’re glad to have reached this milestone. We are going to share extra updates as we proceed our drive to strengthen our knowledge safety and privateness methods.