Hey Reader,

Greetings from WebEngage!

We hope you’re having a terrific expertise with WebEngage. We’re excited to introduce new options on the dashboard. 😀

Greatest time to ship marketing campaign

Now you can let the WebEngage system intelligently resolve the most effective time to ship a marketing campaign to the end-user.

Factors to notice:

1. Applies to one-time campaigns of Electronic mail, SMS, WhatsApp, Push and Net Push.
2. Our system derives the most effective time to ship, for every person, primarily based on their interactions with earlier campaigns for a specific channel.
3. If we can’t discover sufficient information for that person, our system will fall again to a default slot derived on the premise of marketing campaign interplay information in your venture.
4. Frequency Capping, Queueing and Do Not Disturb settings will apply as normal, assuming that the marketing campaign is ready to observe these configurations.

This function is at present access-controlled, and you’ll attain out to your CSM or product@webengage.com to get this enabled in your account.

Catalog and Suggestion Engine

We’re enrolling choose prospects to check out our new Catalog and Suggestion Engine modules. It could will let you personalize your content material past present capabilities. Listed below are some examples:

1. Advocate merchandise to customers relying on their previous exercise
2. Advocate prime promoting/prime seen merchandise
3. Get the newest value of the product that was added to cart earlier than sending a cart abandonment marketing campaign

Please share your necessities together with your CSM or product@webengage.com if you wish to do that out.

Day by day electronic mail alerts figuring out issues in occasion integration

You may opt-in to a every day electronic mail alert summarizing the problems within the occasion integration of your venture. Right here’s a pattern electronic mail:

This function is at present access-controlled, and you’ll attain out to your CSM or product@webengage.com to get this enabled in your account.

Assist for personalizing a number of properties on the identical web page

Net Personalization In-line Content material now helps personalization of a number of properties on the identical web page. You must also try this recording of a current webinar we performed, which explains the ability of Net Personalization In-line Content material intimately.

Ignoring bot clicks in SMS

We’ve up to date our logic to disregard synthetic SMS clicks originating from bots and different functions on a person’s gadget. You may discover some drop within the SMS click on numbers on and after twenty seventh Jan 2022. Nonetheless, this doesn’t imply the clicks in your campaigns have really decreased – it simply signifies that solely SMS clicks accomplished by an precise person are being tracked now.

Cellular SDK updates

Android SDK up to date to v3.19.2 and iOS SDK up to date to v.5.2.9
Now you can configure the session timeout restrict (as much as 60 minutes) by following the directions talked about in these docs – Android, iOS.

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Hope you begin taking advantage of these options and revel in utilizing them as a lot as we loved growing them for you! We’ve some necessary and main options releases within the pipeline. Keep tuned for extra! 😀