Month-to-month Releases: April, 2023

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Hey Reader,

Greetings from WebEngage!

We hope you’re having a terrific expertise with WebEngage. We’re excited to introduce new options on the dashboard. 😀

Refresh your lists periodically or on-demand

Now you can refresh any criteria-based record on a periodic foundation (each day/weekly/month-to-month) or on-demand as per your necessities (instance: your record of “flight search deserted” customers will be refreshed at 8 am on the final day of each month earlier than sending out your payday campaigns).

Elevated record choice assist to incorporate/exclude viewers throughout marketing campaign creation

This function permits you to create superior segmentation utilizing a mixture of dwell segments, static lists, refreshing lists, and predictive segments whereas sending your campaigns. Entry this function within the ‘Viewers choice’ a part of marketing campaign creation. That is relevant for one-time and recurring campaigns of E-mail, SMS, WhatsApp, Push, and Net Push.

This function is presently access-controlled; you possibly can attain out to your Buyer Success Supervisor or product@webengage.com to get this enabled on your account.

Harness the Energy of AI with Predictive Segments

Predictive Segments permit customers to create segments based mostly on the long run actions of their customers. The WebEngage AI makes use of predictive evaluation to categorize customers into three segments based mostly on their chance of performing the occasions:

  • Most Seemingly,
  • Reasonably Seemingly,
  • Least Seemingly.

For instance, you wish to generate a Predictive Phase for customers who’re most probably to buy in your web site. Then choose “Buy” (or occasion that signifies buy motion) as your prediction occasion and the prediction window as 7 days. The Predictive Phase function then analyses historic information to establish which customers will most probably buy within the subsequent 7 days.

  1. Perceive extra about Predictive Segments by way of our weblog: Weblog hyperlink
  2. Fast Video information that can assist you get began with the Predictive Segments: Video hyperlink

This function is presently access-controlled; you possibly can attain out to your Buyer Success Supervisor or product@webengage.com to get this enabled on your account.

Set off journeys utilizing refreshing lists and predictive segments

Now you can make customers enter or exit a journey on the idea of their entry or exit from a refreshing record or predictive section.

P.S. You’ll quickly be capable to export the outcomes of Occasions/Funnels/and so on. to a Refreshing Record after which run journeys on these as properly!

Unifonic as a devoted SSP

Unifonic, a number one Communications Platform as a Service (CPaaS) supplier within the Center East, has been onboarded on WebEngage as an SMS Service Supplier. A number of our purchasers, predominantly based mostly out of the KSA area, have been asking for this integration; properly, this has been launched now.

Unifonic is listed beneath the ‘Out there SMS Service Suppliers (SSP).’ Steps so as to add it as an SSP are given right here.

App In-line Content material is now supported on React Native

Purchasers who use our React SDK can now run App In-line campaigns. For this, they might want to replace their React Native SDK to v1.3.0 and add the brand new Personalization SDK inside their app to assist this function. Additional, all of the directions are talked about on this documentation.

Submit this launch, App In-line Content material is now supported on:

Different SDK updates

iOS SDK v6.2.1 launched

We have now added different dependencies to make the SDK suitable with working In-line Campaigns on React Native SDK.

Together with this, now we have added different enhancements and bug fixes in relation to web page view counts and customized occasions.

Hope you begin profiting from these options and luxuriate in utilizing them as a lot as we loved creating them for you! We have now some vital and main function releases within the pipeline. Keep tuned for extra!