How ESPN and BrightDrop use storytelling for function, empathy

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A well-told model story takes audiences on a story journey. Communicators’ strategically timed messages can information inner or exterior audiences on a model journey – and elicit a response.

However even essentially the most skillful phrases in your story aren’t any substitute for motion. When your storytelling doesn’t align with motion or outcomes, staff and exterior audiences gained’t hesitate to name it out.  

Throughout this time of the Nice Reshuffling, participating staff and celebrating your function require you to anchor a model story to actionable commitments. Ragan’s digital Model Storytelling convention on April 13 will function periods on each. Forward of the present, right here’s how our audio system use model storytelling to encourage worker empathy and promote function.

Fostering worker empathy by way of storytelling

When COVID-19 introduced the world to a sudden halt in 2020, the world of sports activities took a specific hit. This introduced a particular problem for ESPN, which wanted a approach to foster resilience, teamwork and unity amongst staff, communities, sports activities leagues, advertisers and different companions.

By way of a partnership with DoSomething.org, ESPN launched the #OneTeam problem: a six-week, sports-themed problem for workers and companions that included making masks, creating indicators for important staff, awarding teammates and taking part in at-home health initiatives.

The marketing campaign resulted in participation from over 35,000 individuals, and ESPN generated a whole lot of tales from its staff, on-air personalities {and professional} athletes.  Kevin Martinez, VP of company citizenship at ESPN, will clarify throughout Ragan’s Model Storytelling Convention how the #OneTeam marketing campaign cultivated new inner channels that empowered staff to share their tales and created new worker ambassadors within the course of.

Telling tales to platform function

When the world’s largest shopper electronics present returned with an in-person occasion in January 2022, Normal Motors noticed the right alternative to focus on the mission-driven work of its electrical automobile firm, BrightDrop. Throughout a keynote at CES, BrightDrop introduced that it might present Walmart with 5,000 electrical supply automobiles, offering a way for the world’s largest retailer to succeed in its aim of working a zero-emissions logistics fleet by 2040. In the course of the present, BrightDrop additionally introduced an expanded order with FedEx for over 2,000 new automobiles.

By connecting its mission to those manufacturers’ bigger sustainability targets, Vivid Drop inserted itself into Walmart’s and FedEx’s function tales to inform its personal. Daniel Roberts, head of communications at BrightDrop, will be a part of Neil Bates, digital content material supervisor at Nestlé, throughout Ragan’s Model Storytelling Convention for a dialogue round learn how to inform tales that highlight model companions doing significant work, methods for setting benchmark targets to gauge the resonance of your function tales and extra.

Be part of Ragan’s Model Storytelling digital convention on April 13 to be taught new storytelling methods and methods that highlight your model empathy and function to seize the eye of inner and exterior audiences alike. Register now!

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