Google Launches New Enterprise Calls API For Google Enterprise Profiles

News Author


Google has launched a brand new API to retrieve name historical past knowledge out of your Google Enterprise Profiles, you recognize, when individuals click on name this enterprise from Google Search and Google Maps. They named it the “My Enterprise Enterprise Calls API” – should not it’s named the “Google Enterprise Profiles Enterprise Calls API” as an alternative?

In any occasion, this API mainly offers you a programatic approach to entry the name historical past knowledge in your Google Enterprise Profile. There’s a net view for this within the Google Enterprise Profile supervisor underneath the “calls” tab. Now there may be an API accessible over right here.

I noticed this by way of Damian Rollison when he notified me of this on Twitter. He mentioned “This week Google launched the considerably redundantly named My Enterprise Enterprise Calls API, permitting platforms to include Name Historical past knowledge into their reporting. In v1, you possibly can flip CH on or off & retrieve answered & missed name counts.”

It’s fairly straight ahead and in the event you get numerous name knowledge, it is likely to be helpful to faucet this knowledge into your CRM or different software program functions.

As you recognize, Google has been shutting down the outdated Google My Enterprise API and changing it with new smaller APIs, so you will notice numerous new APIs round Google Enterprise Profiles popping out. Some should not actually new however changed. You may see the checklist on the aspect bar over right here that embody:

Discussion board dialogue at Twitter.