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The FastSpring product workforce is glad to announce the discharge of Paused Subscriptions, a brand new built-in characteristic that can assist you decrease churn:
This new characteristic allows prospects to pause lively subscriptions and briefly disable billing and companies.
Right here’s the way it works:
Decrease churn by pausing subscriptions
Enabling the pause characteristic will give prospects a further possibility in the event that they try and cancel their subscription.
Pausing Subscriptions is now a built-in characteristic of the FastSpring platform, making it straightforward to configure the choices you need to provide:
By displaying a immediate to pause subscriptions, you give your self a chance to stop churn from prospects who may want your product sooner or later – however not proper now.
On the resume date, FastSpring will routinely rebill the client and reactivate the subscription.
For step-by-step directions for allow a pause subscription choice to your prospects, please see our Pausing Subscriptions documentation.
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