Airbnb’s search advertising and marketing shift: Ought to advertisers observe swimsuit?

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A current Wall Avenue Journal article reported that Airbnb’s “technique of slashing promoting spending, investing in model advertising and marketing and lessening its reliance on search-engine advertising and marketing is constant to repay.”

This comment has sparked discussions amongst many advertisers, questioning if an identical technique may fit for them. 

In 2019, Airbnb began to maneuver funds away from search advertising and marketing in favor of broader advertising and marketing initiatives.

The pandemic accelerated the shift, with video and social media choosing up the most important share of digital spend in 2021, in keeping with knowledge gathered from Semrush and Pathmatics.

Airbnb digital media mix by quarter - January 2019 to October 2022

In This fall 2021, The corporate then expanded its digital technique into OTT and CTV, additional lowering the funds share for PPC.

With CPCs rising throughout efficiency media channels, advertisers are left questioning if shifting away from efficiency advertising and marketing channels is the suitable transfer. 

However earlier than you’re taking an identical leap, let’s have a look at three key issues. 

1. What exterior forces are impacting your enterprise? 

The pandemic performed a substantial half in Airbnb’s technique shift.

The corporate dropped its advertising and marketing spend from April 2020 by way of November 2020, when it reappeared with a powerful social media presence. 

Then in December, Airbnb reminded clients with video advertisements that the model will likely be there when persons are able to journey.

Client habits modified, and Airbnb wanted to make use of a medium that might reassure and encourage belief. What higher approach to try this than with video? 

It’s important to be aligned with the exterior forces impacting your advertising and marketing combine

Are you creating a brand new class? Or attempting to vary client habits? 

If that’s the case, a shift to brand-heavy promoting might make good sense. 


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2. Have you ever reached a tipping level?

Ninety % of Airbnb’s visitors comes on to the positioning. Their market share within the area is sort of 20%, in keeping with Second Measure.

Airbnb had already reached its tipping level. Its class was well-established, and it was a pacesetter in that class. 

As a substitute of utilizing efficiency media to drive new clients, they may use it as strategic levers for provide and demand.

Consider their model consciousness spend as the big workhorse and efficiency media as fine-tuning. 

Earlier than deciding the place to spend your advertising and marketing {dollars}, know the place you’re coming. 

Are you the chief in your class? Are nearly all of your guests coming on to your website? 

If that’s the case, it is sensible to put a heavier weight on model promoting and depend on efficiency media for fine-tuning. 

But when it’s good to purchase extra clients to succeed in a tipping level, contemplate a heavier efficiency media technique. 

3. Do you will have wasted spend? 

Lastly, from the surface, it’s troublesome to say how a lot of Airbnb’s efficiency advertising and marketing spend was wasted.

However surveys from Rakuten Advertising and Commerce Alerts point out that entrepreneurs routinely waste 25-40% of their advertising and marketing funds. 

Merely slicing this wasted spend and reusing the {dollars} for broader advertising and marketing initiatives might give advertisers related results to what Airbnb noticed. 

Consider your current efficiency advertising and marketing {dollars} to search out the wasted spend hiding in plain sight. On-line audit instruments may help, in addition to audits from advertising and marketing businesses. 

Rethink your advertising and marketing combine primarily based in your distinctive scenario

It’s value reemphasizing that Airbnb nonetheless spends ~50% of its funds on efficiency media.

So whereas their combine shifted from the earlier 80%, the corporate nonetheless closely depends on efficiency media to assist steadiness provide and demand. 

As advertisers have a look at whether or not to maneuver funds to model consciousness, the roles of selling channels must be reevaluated.

Permitting every channel to play to its superpowers can create an exquisite symbiotic relationship inside your advertising and marketing combine. 

So if you’re contemplating a method shift just like Airbnb, it’s necessary to assume critically about your enterprise earlier than making the transfer. 

Take into consideration your class, client habits, and market place. Lastly, consider any wasted spend.

And if you happen to’re able to make the leap, keep in mind to check, measure, consider and repeat. 


Opinions expressed on this article are these of the visitor writer and never essentially Search Engine Land. Employees authors are listed right here.


About The Writer

Amanda Evans

Amanda has developed digital promoting methods and paid media campaigns for corporations throughout a number of industries for greater than 20 years. She is data-driven and enthusiastic about developments in monitoring applied sciences to make sure shoppers preserve a aggressive benefit.

Her specialties embody large-scale SEM campaigns, net analytics and crafting complete, easy-to-use dashboards to empower account efficiency. Amanda holds an MBA from San Jose State College and a BSC from Santa Clara College.

Earlier than serving as President of Closed Loop, a paid media company, Amanda based and led a complete digital advertising and marketing consulting company for seven years.