Advertising Insights from Amy Higgins, an Influential Director of Content material I Traackr

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This can be stating the apparent, however entrepreneurs like to be social. Whether or not on their favourite social channel or on the newest advertising and marketing mixer, we as entrepreneurs like to speak to one another. It helps us to validate what we’re doing in our on a regular basis roles, and course appropriate once we come throughout an attractive new thought. As entrepreneurs we’re all the time testing, measuring, and refining–and studying from our friends. There’s nothing extra highly effective than recommendation that comes from a trusted supply.

I lately had the chance to attach with an influential marketer, Amy Higgins, Director of Content material at Deem. Amy’s huge advertising and marketing experience covers every little thing from social media to content material advertising and marketing technique to neighborhood engagement; plus, she’s a self-proclaimed ‘hardcore bacon nerd.’ As a former bacon-holic myself, it was clear we’d have a factor or two in frequent. (Don’t fear, I didn’t abandon bacon all collectively. It’s all about moderation.)

Right here is Amy’s tackle what’s plaguing entrepreneurs as we speak, how they will overcome seemingly limitless hurdles, and what’s coming down the pipe for advertising and marketing sooner or later.

About entrepreneurs:

TB: What are the highest three pains entrepreneurs face of their roles as we speak?

AH: The pains are the identical as that they’ve all the time been. The gamers change, however the area continues to be the identical. Entrepreneurs’ greatest pains are time, cash, and assets [Click to Tweet]. We by no means have sufficient time to do stuff, the cash must be there, after which assets to make our jobs simpler and extra environment friendly.

TB: What’s stopping entrepreneurs from overcoming these pains?

AH: There are a pair issues. First one, plenty of the challenges that I’m presently going through revolve round buy-in. It’s getting a salesforce group to grasp how advertising and marketing really helps gross sales. A number of the different challenges that we see are as a result of there are extra gamers within the area. I bear in mind 5-6 years in the past when there was once solely three social media platforms and what you might do was what you might do (so far as social media scheduling and monitoring). And now, it looks like on a regular basis there’s a new social media platform, on high of {that a} new scheduling software, on high of {that a} new analytics software. It’s about determining what works greatest on your functions.

TB: What’s the magic repair? What do entrepreneurs have to do to be able to overcome these hurdles?

AH: I believe the primary factor is determining one software that syncs with others. There may be not a software that may do each single factor that you simply want and even does every little thing completely. Know-how battles with how can we make the most effective product and the way can we make merchandise that fill the wants of a customer–but this usually causes litter. So know-how instruments give attention to doing one factor and one factor solely, however as a marketer we’d like 1,000,000 issues. We have to discover a magical glue that may really sync all of our instruments collectively.

About Amy:

TB: Describe your position at Deem. What are you answerable for delivering?

AH: My position modifications every day, as any marketer. I’m the Director of Content material however, over the previous week particularly, my position has been increasing. My workforce and I produce all of our content material, blogs, social, and we additionally give attention to buyer engagement. We work with the product workforce and product entrepreneurs. I’m additionally in control of graphic design, which incorporates the look, really feel, and branding. I additionally personal web site for UX and analytics too. The entire feel and look of the model plus PR. Model technique and demand technology. It’s a marvel I discover time to sleep or bask in bacon.

TB: What’s your high problem in your position?

AH: My high problem is my time, as a result of you have got 1,000,000 individuals, inside the corporate, coming at you all wanting various things. You’ve gotten to have the ability to prioritize and work out what different groups need and extra particularly, what they want. I’ve to sit down down and speak to them, the primary couple talks are all the time the toughest, however then, you get right into a stream, a rhythm. I’ve to prioritize by saying if I do that, then which may endure. And make them perceive that they aren’t in a silo, which helps them perceive there are different wants amongst the bigger workforce.

About influencer advertising and marketing:

TB: You specialise in Content material Advertising Technique, Social Media Optimization, and Neighborhood Engagement (amongst different areas of experience). In your opinion, how does influencer advertising and marketing match into every of those disciplines? Does it apply extra to at least one over the opposite, and why?

AH: I believe influencer advertising and marketing will get a nasty rap. It’s actually simply neighborhood. It’s realizing your neighborhood and realizing the individuals who affect others. When individuals hear “influencer”, they suppose they should spend all this cash. But it surely’s not that, actually it’s simply studying to be associates with individuals [Click to Tweet]. And that friendship and synergy helps each them and also you. The opposite a part of it’s actually about rising the neighborhood. Discovering thought leaders within the house who can speak with us to assist increase our consciousness. At Deem, our influencer advertising and marketing is admittedly all about neighborhood. It’s fantastic right here, as a result of we’ve got this large community. And this community makes use of one another, from a enterprise perspective, however they don’t know one another. And so, a part of my plan this yr is to get individuals to know one another and to get the journey trade to be much less siloed.

TB: Identify an organization or two that has nailed influencer advertising and marketing. Why are they so good at it?

AH: I like Content material Advertising World/Content material Advertising Institute. I hate to say them first as a result of they’re the recognized leaders of their house, they constructed their enterprise on influencers and influencer advertising and marketing. They’re the site visitors administrators, the symphonic conductors, the pinnacle cooks — every little thing they do and earn money off is admittedly primarily based upon their influencers, and the friendships they construct. I discover that enterprise mannequin to be very intriguing. The style trade additionally does a beautiful job particularly with all the brand new e-commerce. Manufacturers like Le Tote and Birch Field; all these subscription-based companies work with influencers for consciousness and to enhance their product providing.

TB: Do you suppose influencer advertising and marketing is essential for entrepreneurs to beat their high pains? Why or why not?

AH: Sure, it’s a standard downside that I face with new firms. Generally firms wish to do the spray and pray method. Spray in all places and hope that they hit the goal. Nonetheless, with influencer advertising and marketing you may get focused and element oriented. It’s a really deliberate and exact course. Then you definitely depend on the influencer community to unfold your message to the kind of individuals you wish to attain, as an alternative of simply hoping that you simply attain them.

Concerning the future:

TB: What’s the digital advertising and marketing panorama going to appear to be in 5 years?

AH: Effectively, it ebbs and flows. It goes from 100 new options, and all of us have to make use of these 100 new options (#FOMO), then it flows all the way down to the highest two. Take a look at reside streaming for instance, you have got Blab, Periscope, Meerkat, Google Hangouts; there are such a lot of. As entrepreneurs, our problem is that you need to know every little thing and the way it works, however then as soon as one floats to the highest with one speciality, it’s a must to know that software in and out. It’s a must to see the pattern, after which optimize your technique to make use of the pattern to your organization’s benefit. That worry of lacking out is admittedly certainly one of our biggest challenges as entrepreneurs.

TB: How a lot do you suppose social media consumption will develop, keep stagnant, or decline?

AH: It’s like an industrial revolution. There might be extra consumption, however finally there’s going to be a change in how a lot we devour. The traits like, “Don’t take a look at Fb earlier than going to mattress, social media is dangerous, or get off Twitter.” Have interaction with individuals face-to-face. Within the subsequent 5 years, social media is admittedly going to cross that barrier between observing your telephone and really speaking with individuals face-to-face.

TB: What social media platforms do you suppose will rule over others?

AH: Issues will turn out to be extra privateness targeted within the social media house. A pair years in the past the pattern began as, “Let’s discuss our lives and share every little thing,” and now there’s extra of a stream of, “Let’s speak amongst our associates however extra privately.” Now you have got teams and privateness settings the place solely sure individuals can see, which might make influencers much more necessary to achieve entry to these communities the place the influencer is main the group.

Now it’s your flip. Attain out to somebody that you simply know–or possibly you don’t know–and get to know extra about them as an individual. It’s an effective way to begin, what could possibly be, an ongoing dialog that may profit you each.