4 Methodologies That Can Assist Your Product Staff’s Prioritization Efforts | by Florian Wahl | Dec, 2022

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Four prioritization methodologies

Deciding on a prioritization methodology in your crew is essential. Utilizing a shared strategy to prioritization helps scale back the strain your crew faces when conducting this train whereas boosting the productiveness of your crew members.

On this article, let’s check out 4 methodologies that may assist your crew’s prioritization efforts.

Prioritization is among the most difficult actions your product managers undergo. A prioritization methodology brings two important components:

  • a shared vocabulary that your groups can use
  • a logical cause for supporting the choices made

Nevertheless, there are just a few standards for a technique to be efficiently carried out.

First, all of the stakeholders throughout your group have to purchase in. If key decision-makers are usually not aligned on the shared methodology, this may fail. Everybody must agree on the shared language and logical course of.

Second, all of the inputs to the methodology must be backed by information, and any assumptions in regards to the mannequin must be documented. Rubbish in, rubbish out. Your crew’s choice will solely be nearly as good as the knowledge they need to work upon.

Now, let’s check out 4 prioritization methodologies that I’ve discovered useful — each in B2C and B2B contexts. As with all frameworks, I consider it is best to be happy to tailor any of them to your group’s wants and methods of working.

We’ll check out:

  1. The MoSCoW technique
  2. The Kano mannequin
  3. The values vs. effort matrix
  4. The RICE scoring
The MoSCoW method

This prioritization technique was developed by Dai Clegg in 1994 to be used in fast software growth. It was first used extensively with the dynamic techniques growth technique from 2002. (Wikipedia — MoSCoW technique)

The MoSCoW technique helps your crew perceive what’s essential and what’s not utilizing 4 classes. These classes are organized in levels of significance. This technique supplies a transparent framework to speak with varied stakeholders about what your crew is engaged on and why.

The 4 levels of significance are:

  • Will need to have: that is an absolute requirement or a compulsory ask out of your prospects, you can’t launch a product with out it, it will be a dealbreaker.
  • Ought to have: it will be higher to incorporate this ask as it is going to have a excessive optimistic impression in your prospects, but it surely wouldn’t be the top of the world if it’s unnoticed initially.
  • Might have: that is good to have with a optimistic though small impression, it’s usually thought of elective and merchandise so as to add in case your capability permits it.
  • Gained’t have: this won’t be constructed because it has little to no worth in your prospects, or it isn’t aligned along with your technique and would do extra hurt so as to add it than the rest.

Your crew ought to manage the backlog gadgets into these 4 classes after which begin allocating the capability by the diploma of significance (ignoring the final one).

The Kano model

The Kano mannequin is a principle for product growth and buyer satisfaction developed within the Eighties by Professor Noriaki Kano, which classifies buyer preferences into classes. (Wikipedia — Kano mannequin)

The mannequin focuses on options that fall into buckets primarily based on the standard side of a function or innovation. We’ll take a look at three predominant classes: anticipated, efficiency, and delighters.

Your product crew can categorize gadgets by surveying prospects. The Kano mannequin recommends capturing suggestions by answering two questions for every function. One query is formulated in a optimistic manner (“how would you are feeling if the product had [this feature]?”) and the opposite is formulated in a unfavourable manner (“how would you are feeling if the product didn’t have [this feature]?”).

Primarily based on the rating every function receives on these two dimensions, we are able to group them into the next classes*:

  • Delighters: a function or innovation perceived as going above and past expectations and never but properly fulfilled by any product. This function would act as a differentiator from the competitors.
  • Efficiency: investing on this function will yield a optimistic response from prospects and vice-versa failing to fulfill this expectation will lead to a unfavourable impression. Additionally referred to as “one-dimensional” qualities, this function is straight tied to the efficiency of your product — the extra the higher.
  • Anticipated: this function is the minimal anticipated by prospects to unravel their issues and failing to meet this want will lead to quite a lot of dissatisfaction. This function is a part of the “should have” threshold and your product will likely be thought of ineffective in any other case.

The Kano mannequin additionally supplies a temporality to options which are price conserving in thoughts: over time, delighters will turn into one other anticipated function. This outcomes from broader adoption of the innovation by prospects and its replication by rivals.

* I’m simplifying the mannequin right here and Kano’s principle organized buyer satisfaction into 5 classes as an alternative.

The value vs. effort matrix

This mannequin originates from the lean methodology and positions options in a worth vs. effort matrix. The strategy encourages your crew to guage every function towards two dimensions.

How a lot worth will this function convey? This may be when it comes to potential new income, elevated buyer satisfaction, or impression in your objectives.

How a lot effort will this function take to launch? This may be when it comes to pure price, construct time, or complexity to evaluate the requirement.

Options can then be plotted in a 2 x 2 matrix primarily based on their rating towards every dimension. The ensuing matrix has 4 quadrants that qualify the options as both:

  • Fast wins: these are the options that produce excessive buyer worth for minimal effort.
  • Huge bets: these are the strategic initiatives that requires normally long-term commitments however can yield each excessive values for patrons and differentiation from rivals.
  • Maybes: these options will lead to small however incremental worth at low effort — they’re good to refill the remaining capability.
  • Time sinks: these options require quite a lot of effort to be launched and render very minimal worth — they have to be averted as a lot as potential.

You’ll seemingly give you a mixture of options falling into these 4 quadrants. Your crew’s capability needs to be allotted towards options with as an example 60% coming from fast wins, 30% from large bets, and 10% from maybes.

The RICE scoring

Messaging-software maker Intercom developed the RICE roadmap prioritization mannequin to enhance its personal inner decision-making processes. (ProductPlan)

Intercom’s RICE mannequin assesses options alongside 4 components: attain, impression, confidence, and energy. Your crew ought to consider every issue, assign it a worth, compute and rank the RICE rating with the best first, after which go down the listing. This scoring needs to be backed by information as a lot as potential.

The mannequin defines the 4 components as follows:

  • Attain: measures what number of prospects will likely be impacted by the function.
  • Influence: estimates how the purchasers will likely be impacted (positively). This issue additionally ties into your product technique and objectives.
  • Confidence: is expressed within the type of a share and evaluates your crew’s confidence within the information, within the assumptions, and within the mannequin that backs the opposite components.
  • Effort: measures the quantity of labor required throughout all of the groups to construct and launch the function.

The RICE rating is obtained by multiplying the attain, the impression, and the boldness after which dividing the end result by the trouble.

Out of the 4 methodologies we’ve checked out on this article, the RICE mannequin is probably the most quantitative strategy and subsequently is enough for groups that depend on — and have entry to — good information.

I consider that defining and utilizing a transparent methodology for prioritization is important for the success of a product group. Deciding on a technique permits your crew to outline a shared vocabulary and logic that can be utilized to speak along with your stakeholders.

We’ve checked out 4 approaches that assist manage your options and backlog gadgets into varied classes and dimensions.

It needs to be your crew’s choice and desire to select probably the most appropriate strategy. Methodologies can be mixed and tailored to what resonates probably the most along with your group, your stakeholders, and principally your prospects.

As with every thing in product administration, it is best to take a look at and iterate till you discover one thing that works!